Thank you for choosing &Premium. We strive to create effective, purposeful and vegan skincare products that are cruelty-free, safe for the skin and friendly to the lovely planet we live on. Enjoy Shopping!

 

DOES &PREMIUM SHIP INTERNATIONALLY?

We currently ship to the following countries and cities:

Hong Kong , Macau, Taiwan, United States, Canada, France, Germany, United Kingdom, Japan, South Korea, Vietnam, Singapore, Malaysia, Thailand, Indonesia, Australia, New Zealand, China.

 For cities or countries not on the list,

Please leave a message at info@and-premium.com

 

International express fee: In USD / HKD

 

China (CN)*1: Shenzhen (SZX), south China area (HAK), Chaoshan & Huizhou (SWA), Zhujiang Delta Area ( ZUH), Guangzhou (CAN), Dongguan (DGM)  

China (CN)*1: Rest of China (CN)

USA (US) *1: Ontario (ONT), Van Nuys (VNY), Fresno(FCH), Seattle (BFI), Long Beach (LGB), South San Diego (SDM), Fremont (NUQ), Phoenix(PHX), Salt Lake City(SLC), Sacramento-Mather (SMF), Reno (RNO), Los Angeles Gateway (LAX), San Francisco Gteway (SFO), San Jose Log Ctr (PAO), Las Vegas (LAS), Denver (DEN), San Francisco (JCC), Irvine (SEE), Stockton (SCK), Portland( PDX), Los Angeles (ELA), Tucson (TUS) 

USA (US) *2: Rest of USA (US)

 

HOW DO I ENJOY FREE SHIPPING?

Enjoy free shipping for any purchase from Hong Kong & Macau over HKD600.

SF Express fee -HKD30 when order below HKD600.

Enjoy international free shipping for orders of:

 

HOW LONG WILL IT TAKE FOR MY ORDERS TO ARRIVE AND WHERE DOES &PREMIUM SHIP FROM?

International shipment usually takes between 7-21 business days but it varies for each country. Shipment to Hong Kong, Macau usually takes 1-7 days. 

 

We ship from Hong Kong SAR.

 

Parcel Tracking:
For Hong Kong, Macau you can track your package at SF Express

https://www.sf-express.com/hk/en/ 

 

For international orders, you will can received the tracking no. by email.

 

 

WHAT PAYMENT METHODS DOES &PREMIUM ACCEPT?

&Premium accepts all major credit cards, including Visa, American Express and Mastercard. 

 

 

DOES &PREMIUM OFFER ANY PROMOTIONAL OR DISCOUNT CODES?

Stay tuned with us by subscribing to our newsletter now to receive exclusive promotions, discounts and updates from us =)

  

 

WHEN WILL MY ORDER SHIP?

We process and ship out orders Monday through Friday, excluding holidays.

Orders with standard shipping are typically processed and dispatched within 7 business days after your order is placed.

 

Once the order has been shipped, you’ll receive tracking information within 24 hours via email. 

Please note, it can take up to 48 hours for your tracking information to be updated. 

Should you have any problem. Feel free to email us at info@and-premium.com

 

 

IS MY PACKAGE SUBJECT TO CUSTOMS FEES AND/OR DUTY TAX?

International shipments may be subject to import taxes, duties, and customs fees, which are levied once the package reaches the country of destination. All related fees are the responsibility of the recipient. You may also be required to pay a brokerage (handling) fee for the shipment. These charges are separate from your shipping charge and you will be billed directly for them.

 

&Premium is not responsible for import taxes, duties, and customs fees.

 

 

CAN &PREMIUM SHIP MY PACKAGE AS A ‘GIFT’, OR MARK THE VALUE OF THE ITEMS LOWER?

&Premium is legally required to declare the actual value and contents of each package shipped internationally.