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Frequently Asked Questions

&Premium's products are for external and topical use only. Generally speaking, we start the skincare ritual with cleanser to wash the face, followed by treatment lotion to hydrate the skin and then concentrate serum. The final step of using the repair cream, leaving a radiant and perfect skin complexion. Please refer to the recommended steps in the HOW TO USE sectionof the products you intend to use.Remember to massage your skin gently with any of our products. Don’t rub in!

&Premium is cautious in its ingredient selection making sure that they are mild and safe to use. Since skin reactions may vary among different people, we recommend patch testing before use. Stop using and consult your medical professional immediately in the unlikely event of irritation or an allergic reaction. &Premium products are made for topical and external use only. Avoid contact with eyes. If contact occurs, rinse thoroughly with water. Keep out of reach of children.

The unopened shelf life of our products is 36 months during the production period or the opened shelf life is 12 months. Please keep the product in a dry and cool place to ensure its best condition.

&Premium Skincare is 100% cruelty-free and we do not test our formulas on animals.

We source ingredients that are natural. However, &Premium does not solely focus on all-natural formulas. We use a high percentage of natural ingredients but also ingredients made in the lab. We take the best of both worlds i.e. nature and science to help your skin glow best and healthily.We do AVOID ingredients that may cause irritation, such as SLS, SLES, parabens, mineral oil, artificial coloring, synthetic fragrances and absolute ethanol.

Generally speaking, topical skincare products that are not prescribed by a doctor are safe to use during pregnancy and while nursing. However,as precautionary measures, we recommend checking with your doctor the ingredient list of any product you intend to use during pregnant or nursing.

&Premium is exclusively available atand-premium.comat the moment. Come visit us anytime!

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All transactions in our store will be charged in HKD. Other displayed currency is only an estimation guide from the live currency exchange rate. Your bank will charge you in your local currency according to their exchange rate on the day. Please note that some banks charge a small transaction fee for currency exchange.


“P-MEMBER Cash Rewards” 網上購物回贈

Accumulate “P Cash Point=1”for every HK$1 spent and such cash points will be used as cash in future purchases or as cash rebate for Gift Coupons. Register as a member now and automatically earn 300 Cash Points, with the details below:

Calculation method:

1) For P-MEMBERs only, earn 1 point for every HK$1 spent (except for designated products), 500 points=HK$10.

2) P Cash Points will be automatically credited to members’ accounts after online transactions are completed.

3) P Cash Points will be awarded according to the final total purchase amount. In the event of an unsuccessful order, the points earned from that purchase will be automatically deducted from your account.

Ways to earn additional points:

1) Take photos and share your shopping experience and thoughts with us about the purchased products by tagging &PREMIUM on Instagram to earn an extra 500 points.

2) Provide positive feedback on the product page after a purchase to earn an extra 500 points.


The information, including but not limited to, text, graphics, images and other material contained on this website are for informational purposes only. Do patch testing before use and always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment. Never disregard professional medical advice or delay in seeking it because of something you have read on this website.

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